Customer Relations Pro — Insurance Team Member

State Farm Agent; Beaumont (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Beaumont, Texas is seeking a Customer Relations Representative to provide exceptional customer service and support the growth of the agency. Responsibilities include managing inquiries, resolving issues, and maintaining records. Ideal candidates possess strong communication skills and a customer-focused attitude. This entry-level, full-time position offers a salary between $45,000 and $65,000 annually along with various benefits.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly is required.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Calmness under stress

Job description

A local insurance agency in Beaumont, Texas is seeking a Customer Relations Representative to provide exceptional customer service and support the growth of the agency. Responsibilities include managing inquiries, resolving issues, and maintaining records. Ideal candidates possess strong communication skills and a customer-focused attitude. This entry-level, full-time position offers a salary between $45,000 and $65,000 annually along with various benefits.