Insurance Customer Care Specialist - Growth & Benefits

Scott Cat; Bogalusa (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Bogalusa, Louisiana, is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll respond to inquiries, assist with policy updates, and process claims while maintaining accurate records. Ideal candidates possess strong communication skills and a detail-oriented approach. This role offers a supportive family-like environment with great benefits such as license reimbursement and 401(k) matching, alongside opportunities for advancement.

Qualifications

• Customer service experience preferred.
• Strong work ethic and positive attitude.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Bogalusa, Louisiana, is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll respond to inquiries, assist with policy updates, and process claims while maintaining accurate records. Ideal candidates possess strong communication skills and a detail-oriented approach. This role offers a supportive family-like environment with great benefits such as license reimbursement and 401(k) matching, alongside opportunities for advancement.