Customer Relations Specialist — Growth & Stock Options

Big Sandy Superstore; Lancaster (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP)

Health insurance

401K Plan

Paid Time Off

Employee discounts

Job summary

Big Sandy Superstore is hiring a Customer Relation Specialist in Lancaster, Ohio. The role involves managing customer service inquiries, processing payments, verifying order information, and completing paperwork accurately. Candidates must possess excellent communication skills, a high school diploma, and preferably some clerical experience. The position is full-time, offering various employee benefits including health insurance and a 401K plan.

Qualifications

• Excellent verbal and written communication skills.
• Basic reading and comprehension skills.
• Ability to complete paperwork accurately and efficiently.

Responsibilities

• Verify accuracy of order-related information.
• Provide customer service support managing inquiries.
• Process payments and solve customer complaints.

Skills

Excellent verbal and written communication skills

Basic reading and comprehension skills

Basic numerical reasoning skills

Ability to complete paperwork accurately

Knowledge of Microsoft Office

Excellent organizational skills

Outstanding customer service skills

Education

High school diploma or equivalent

Job description

Big Sandy Superstore is hiring a Customer Relation Specialist in Lancaster, Ohio. The role involves managing customer service inquiries, processing payments, verifying order information, and completing paperwork accurately. Candidates must possess excellent communication skills, a high school diploma, and preferably some clerical experience. The position is full-time, offering various employee benefits including health insurance and a 401K plan.