Customer Relations Specialist - Stock Options & Benefits

Big Sandy Superstore; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Dental insurance

Health insurance

Employee discounts

Opportunity for advancement

Job summary

Big Sandy Superstore in Lancaster, PA, is looking for a full-time Customer Relations Specialist to provide exceptional customer service and support. Responsibilities include processing orders, resolving customer inquiries, and maintaining accurate records.

The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and a high school diploma or equivalent. This role offers opportunities for advancement and various employee benefits.

Qualifications

• Excellent verbal and written communication and listening skills.
• Basic reading and comprehension skills.
• Demonstrated knowledge of software, including Microsoft Office.

Responsibilities

• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Provides customer service support by answering phones and solving customer complaints.
• Completes and processes credit applications and payments.
• Maintains accurate files and processes in order to maximize productivity.

Skills

Excellent verbal and written communication

Customer service skills

Basic numerical reasoning

Organizational skills

Knowledge of Microsoft Office

Education

High school diploma or equivalent

Job description

Big Sandy Superstore in Lancaster, PA, is looking for a full-time Customer Relations Specialist to provide exceptional customer service and support. Responsibilities include processing orders, resolving customer inquiries, and maintaining accurate records.

The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and a high school diploma or equivalent. This role offers opportunities for advancement and various employee benefits.