Customer Relations Specialist - Flexible Hours & Growth

State Farm; Rogers (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm is seeking a Customer Relations Representative for the Bryan Lewis agency. You will deliver exceptional customer experiences, handle inquiries, and coordinate with team members to anticipate community needs.

The role emphasizes service, accuracy, and problem solving to support agency growth. Ideal candidates bring a customer-first mindset, willingness to learn, and a desire to contribute to a trusted local brand.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Problem solving

Calm under pressure

Job description

State Farm is seeking a Customer Relations Representative for the Bryan Lewis agency. You will deliver exceptional customer experiences, handle inquiries, and coordinate with team members to anticipate community needs.

The role emphasizes service, accuracy, and problem solving to support agency growth. Ideal candidates bring a customer-first mindset, willingness to learn, and a desire to contribute to a trusted local brand.