Customer Relations Specialist - Growth & Impact

Ava Stewart - State Farm Agent; Town of Florida (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Salary plus commission/bonus

401(k)

Health insurance

Paid time off

Training & development

Job summary

Ava Stewart - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, maintain records, and collaborate with team members to anticipate community needs.

The role emphasizes customer focus, empathy, and opportunities for internal advancement, with a compensation package including salary plus commission and benefits.

Qualifications

• Excellent communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Ava Stewart - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, maintain records, and collaborate with team members to anticipate community needs.

The role emphasizes customer focus, empathy, and opportunities for internal advancement, with a compensation package including salary plus commission and benefits.