Customer Relations Specialist - Growth & Impact

Lori Pons - State Farm Agent; Panama City (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

SIMPLE IRA w/match

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Lori Pons - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and assist in the growth of the agency. The ideal candidate will excel in customer service, have a keen eye for detail, and be able to resolve inquiries efficiently.

You will work closely with team members to ensure customer satisfaction and support community needs. This role offers competitive salary, paid time off, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are required.
• Previous experience in customer service is preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Lori Pons - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and assist in the growth of the agency. The ideal candidate will excel in customer service, have a keen eye for detail, and be able to resolve inquiries efficiently.

You will work closely with team members to ensure customer satisfaction and support community needs. This role offers competitive salary, paid time off, and opportunities for advancement.