Customer Relations Specialist — Growth & Impact

Lora Lunn - State Farm Agent; Tahlequah (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lora Lunn - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency in Tahlequah, OK. Responsibilities include handling inquiries, maintaining client records, supporting retention strategies, and coordinating with other departments to ensure satisfaction.

Strong communication and stress management are valued; prior customer service helps.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Job description

Lora Lunn - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency in Tahlequah, OK. Responsibilities include handling inquiries, maintaining client records, supporting retention strategies, and coordinating with other departments to ensure satisfaction.

Strong communication and stress management are valued; prior customer service helps.