Customer Relations Specialist — Growth & Community Impact

Tracy Hough; Council Bluffs (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health stipend

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Tracy Hough State Farm Agent in Council Bluffs, IA is seeking a Customer Relations Representative to deliver exceptional service and help people protect their goals. You will handle inquiries, maintain customer records, and collaborate with the team to ensure satisfaction and trust in every interaction.

A positive attitude, reliability, and comfort with technology are essential. This full-time role offers a health stipend, a 401(k), a performance-based bonus, paid time off, and clear

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving

Customer service experience

Stress management

Job description

Tracy Hough State Farm Agent in Council Bluffs, IA is seeking a Customer Relations Representative to deliver exceptional service and help people protect their goals. You will handle inquiries, maintain customer records, and collaborate with the team to ensure satisfaction and trust in every interaction.

A positive attitude, reliability, and comfort with technology are essential. This full-time role offers a health stipend, a 401(k), a performance-based bonus, paid time off, and clear