Insurance Customer Service Rep - Growth & Benefits

Tracy Hough; Council Bluffs (IA); On-site; USD 48,000 - 61,000; Full time

Benefits offered by this job

Hourly Plus Commission

Sick Days

Personal Days

Health stipend

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Tracy Hough State Farm Insurance Agent in Council Bluffs is seeking an outgoing, career-minded Customer Service Representative to join our team. You will help customers understand their auto, home, and life insurance options, answer questions, and coordinate with the team to deliver exceptional service.

This full-time role offers a supportive environment, opportunities for advancement, and benefits including health stipend, paid time off, and a 401(k).

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Preferred previous customer service experience.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Tracy Hough State Farm Insurance Agent in Council Bluffs is seeking an outgoing, career-minded Customer Service Representative to join our team. You will help customers understand their auto, home, and life insurance options, answer questions, and coordinate with the team to deliver exceptional service.

This full-time role offers a supportive environment, opportunities for advancement, and benefits including health stipend, paid time off, and a 401(k).