Customer Relations Specialist - Flexible Schedule & Growth

Craig Tracz - State Farm Agent; Guilford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Tracz - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and coordinate with the team to meet community needs. You will maintain records, aid retention, and contribute to a friendly, responsive agency culture.

Ideal candidates are customer-focused, empathetic, and ready to grow with the agency, with strong communication skills and the ability to thrive in a fast-paced setting.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Customer service experience

Stress management

Job description

Craig Tracz - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and coordinate with the team to meet community needs. You will maintain records, aid retention, and contribute to a friendly, responsive agency culture.

Ideal candidates are customer-focused, empathetic, and ready to grow with the agency, with strong communication skills and the ability to thrive in a fast-paced setting.