Customer Relations Specialist — Flexible Schedule & Growth

Amanda Buenemann - State Farm Agent; Muscatine (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary + commission

401(k)

Bonus based on performance

Competitive pay

Flexible schedule

Advancement

Paid time off

Training

Job summary

Amanda Buenemann - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, maintain client records, and coordinate with other team members to ensure satisfaction and drive retention.

This role offers a flexible, growth-minded environment with training and development opportunities. We value empathy and proactive problem solving to serve the Muscatine community.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Customer service

Stress management

Job description

Amanda Buenemann - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, maintain client records, and coordinate with other team members to ensure satisfaction and drive retention.

This role offers a flexible, growth-minded environment with training and development opportunities. We value empathy and proactive problem solving to serve the Muscatine community.