Customer Relations Champion - Flexible Schedule & Growth

Kimkotzer; Biscoe (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kim Kotzer State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences within a community-focused insurance agency. You will handle inquiries, maintain accurate records, and contribute to client retention efforts.

Ideal candidates are empathetic, detail-oriented, and capable of thriving in a fast-paced environment. The role offers a simple IRA, performance bonuses, flexible scheduling, paid time off, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Job description

Kim Kotzer State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences within a community-focused insurance agency. You will handle inquiries, maintain accurate records, and contribute to client retention efforts.

Ideal candidates are empathetic, detail-oriented, and capable of thriving in a fast-paced environment. The role offers a simple IRA, performance bonuses, flexible scheduling, paid time off, and opportunities for advancement.