Customer Relations Specialist | Flexible Schedule & Growth

Whitney Kennedy - State Farm Agent; Roswell (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Whitney Kennedy - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency.

You will manage inquiries, maintain records, assist with retention, and collaborate with team members to ensure community coverage aligns with client needs. This role emphasizes empathy, communication, and a customer-first approach.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Calm under pressure

Job description

Whitney Kennedy - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency.

You will manage inquiries, maintain records, assist with retention, and collaborate with team members to ensure community coverage aligns with client needs. This role emphasizes empathy, communication, and a customer-first approach.