Customer Relations Specialist | Flexible Schedule & Growth

Joe Watson - State Farm Agent; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Watson - State Farm Agent in Louisville, Kentucky, is looking for a Customer Relations Representative to provide exceptional customer experiences. This role involves resolving customer inquiries and coordinating with agency team members to support the community.

The ideal candidate will be detail-oriented, possess excellent customer service skills, and be eager to grow within the agency. Benefits include a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to remain calm under high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate customer satisfaction efforts with other departments.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Joe Watson - State Farm Agent in Louisville, Kentucky, is looking for a Customer Relations Representative to provide exceptional customer experiences. This role involves resolving customer inquiries and coordinating with agency team members to support the community.

The ideal candidate will be detail-oriented, possess excellent customer service skills, and be eager to grow within the agency. Benefits include a competitive salary, flexible schedule, and opportunities for advancement.