Customer Relations Specialist - Flexible Schedule & Growth

Joe Bostic - State Farm Agent; Sparta (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Bostic - State Farm Agent in Sparta, Illinois is seeking a Customer Relations Representative to provide exceptional customer experiences that support a successful insurance agency. You will handle customer inquiries, coordinate with team members, and help in community support.

The ideal candidate is detail-oriented, empathetic, and ready to manage customer requests and retention strategies. This role also offers opportunities for advancement within the agency.

Qualifications

• Strong communication and problem-solving skills.
• Previous experience in customer service is preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Joe Bostic - State Farm Agent in Sparta, Illinois is seeking a Customer Relations Representative to provide exceptional customer experiences that support a successful insurance agency. You will handle customer inquiries, coordinate with team members, and help in community support.

The ideal candidate is detail-oriented, empathetic, and ready to manage customer requests and retention strategies. This role also offers opportunities for advancement within the agency.