Customer Relations Specialist - Flexible Schedule & Growth

Mayra Quaas - State Farm Agent; Eugene (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Paid time off

Flexible schedule

Training & development

Vision insurance

Dental insurance

Licensing reimbursement

Performance-based bonus

Opportunity for advancement

Job summary

Mayra Quaas - State Farm Agent in Eugene, Oregon, is seeking a Customer Relations Representative to enhance customer experiences and support the agency's growth. In this role, you’ll manage inquiries and collaborate with the team to ensure satisfaction.

The ideal candidate should possess strong problem-solving skills, be experienced in customer service, and remain calm under pressure. We value kindness and teamwork, making our agency a supportive environment for all employees.

Qualifications

• Strong communication and problem-solving skills are essential.
• Customer service experience is preferred for this role.
• Ability to maintain composure in high-stress situations is needed.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assure customer retention strategies are effectively implemented.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Mayra Quaas - State Farm Agent in Eugene, Oregon, is seeking a Customer Relations Representative to enhance customer experiences and support the agency's growth. In this role, you’ll manage inquiries and collaborate with the team to ensure satisfaction.

The ideal candidate should possess strong problem-solving skills, be experienced in customer service, and remain calm under pressure. We value kindness and teamwork, making our agency a supportive environment for all employees.