Customer Relations Specialist - Flexible Schedule & Growth

Aaron Richards - State Farm Insurance Agent; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Health insurance

Vision insurance

Job summary

Aaron Richards - State Farm Agent in Ann Arbor is seeking a Customer Relations Representative to deliver exceptional client experiences and support the agency's growth. You will handle inquiries, maintain client records, and collaborate with team members to anticipate community needs.

This role emphasizes a people-first culture, strong communication, and the ability to stay calm under pressure. The position offers a competitive salary, flexible schedule, and opportunities for advancement within

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

High-stress calmness

Job description

Aaron Richards - State Farm Agent in Ann Arbor is seeking a Customer Relations Representative to deliver exceptional client experiences and support the agency's growth. You will handle inquiries, maintain client records, and collaborate with team members to anticipate community needs.

This role emphasizes a people-first culture, strong communication, and the ability to stay calm under pressure. The position offers a competitive salary, flexible schedule, and opportunities for advancement within