Customer Relations Specialist - Flexible Schedule & Advancement

Joni Ginno - State Farm Agent; Chico (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement

Paid time off

Training

Development

Job summary

Joni Ginno - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will assist customers, resolve inquiries, and coordinate with team members to meet community needs.

Ideal candidates bring strong communication and problem-solving skills and a calm approach to high-stress situations. This role offers growth opportunities within the agency and a supportive team environment.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Job description

Joni Ginno - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will assist customers, resolve inquiries, and coordinate with team members to meet community needs.

Ideal candidates bring strong communication and problem-solving skills and a calm approach to high-stress situations. This role offers growth opportunities within the agency and a supportive team environment.