Insurance Customer Service Rep — Growth & Flexible Schedule

Joni Ginno - State Farm Agent; Chico (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Joni Ginno - State Farm Agent in Chico, CA is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policyholders with updates and changes.

You will coordinate with agency team members, process insurance claims, maintain accurate records, and contribute to community trust while pursuing internal growth opportunities for sales-minded individuals.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Job description

Joni Ginno - State Farm Agent in Chico, CA is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policyholders with updates and changes.

You will coordinate with agency team members, process insurance claims, maintain accurate records, and contribute to community trust while pursuing internal growth opportunities for sales-minded individuals.