Customer Relations Specialist Flexible Hours & Growth

The AmeriLux Family of Companies; De Pere (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare plan

Onsite clinic

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Employee assistance program

Paid time off

Flexible spending account

Job summary

The AmeriLux Family of Companies is seeking a Customer Relations Specialist in De Pere, Wisconsin. The role acts as a vital link between customers and internal teams to ensure exceptional service and seamless communication.

Full-time and part-time options are available with shifts including 2pm-10pm or 5pm-10pm. The position emphasizes accurate order processing, attentive customer support, and strong relationship building within a logistics-focused environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Positive attitude with a willingness to learn about the logistics industry.
• Team player mindset, adaptable, and proactive in problem solving.

Responsibilities

• Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly.
• Coordinate with internal departments to ensure accurate processing and fulfillment of customer orders.
• Maintain detailed and accurate records of all customer interactions and transactions.
• Assist with the management and updating of customer data in the CRM system.
• Collaborate with team members to support company goals and deliver high-quality service.
• Provide assistance to AmeriLux drivers and escalated as needed.

Job description

The AmeriLux Family of Companies is seeking a Customer Relations Specialist in De Pere, Wisconsin. The role acts as a vital link between customers and internal teams to ensure exceptional service and seamless communication.

Full-time and part-time options are available with shifts including 2pm-10pm or 5pm-10pm. The position emphasizes accurate order processing, attentive customer support, and strong relationship building within a logistics-focused environment.