Customer Relations & Retention Specialist Flexible Schedule

Zakiyyah Wiley - State Farm Agent; Atco (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Zakiyyah Wiley - State Farm Agent is seeking a Customer Relations Representative to generate exceptional client experiences and enhance career growth. The agency values a supportive team environment and is committed to community service.

Responsibilities include managing customer inquiries, maintaining client records, and supporting customer retention strategies. Ideal candidates will possess strong communication skills and a customer service background.

Opportunities for mentorship and advancement await the right individual in our multicultural team.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Zakiyyah Wiley - State Farm Agent is seeking a Customer Relations Representative to generate exceptional client experiences and enhance career growth. The agency values a supportive team environment and is committed to community service.

Responsibilities include managing customer inquiries, maintaining client records, and supporting customer retention strategies. Ideal candidates will possess strong communication skills and a customer service background.

Opportunities for mentorship and advancement await the right individual in our multicultural team.