Customer Relations Representative - State Farm Agent Team Member Raleigh - NC

Danny Newton; Raleigh (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Danny Newton - State Farm Agent in Raleigh, NC is seeking a Customer Relations Representative to deliver exceptional service, handle inquiries, and support the community.

This full-time role offers salary plus commission, health insurance, a 401(k), paid time off, bonus based on performance, and opportunities for advancement through a collaborative team.

You will work with a team to maintain records and assist with retention strategies.

Qualifications

• Excellent communication and problem-solving abilities.
• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Raleigh - NC

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Danny Newton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.