Customer Relations Representative - State Farm Agent Team Member

Insuregarner; Garner (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance-based bonus

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Garner, NC is looking for a Customer Relations Representative to manage customer inquiries and resolve issues. The ideal candidate will possess strong communication skills and a background in customer service. This full-time position offers a salary range of $40,000 to $50,000 per year, along with attractive benefits including a hiring bonus and flexible schedule.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills essential.
• Ability to manage stress effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Garner, NC

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Matt Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $50,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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