Customer Relations Representative - State Farm Agent Team Member

Wayneinsurancenow; Clayton (NC); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Flexible hours

Career advancement

Job summary

State Farm agent team in Clayton, NC seeks a Customer Relations Representative to deliver exceptional customer experiences, guide clients through insurance options, and generate leads. This full-time role offers salary plus commission, a Simple IRA, and paid time off, with flexible hours and strong opportunities for advancement.

As part of an independent contractor agent team, you will build relationships, handle inquiries, and help clients select appropriate protections while contributing to

Qualifications

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Guide clients through comprehensive insurance options using a needs-based approach.
• Drive business growth by generating leads, coordinating appointments, and marketing tailored products.

Skills

Customer service

Communication

Problem solving

Detail-oriented

Computer skills

Team collaboration

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Clayton - NC

• License Reimbursement
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Abundant opportunities for career advancement within our agency

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation $38,000.00 - $65,000.00 per year

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