Customer Relations Representative - State Farm Agent Team Member Bluffton - SC

Insuringsc; Bluffton (SC); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Christian Davis - State Farm Agent in Bluffton, SC is seeking a Customer Relations Representative to deliver exceptional service and support local clients with their insurance needs.

You will handle customer inquiries, maintain records, assist with retention, and coordinate with team members to ensure customer satisfaction.

This full-time role offers competitive benefits, opportunities for advancement, and a supportive, community-driven office culture that values integrity and teamwork.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bluffton - SC

Replies within 24 hours

• Hiring bonus
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I’ve been affiliated with State Farm for more than 10 years, starting my journey in March 2015 and opening my own agency in November 2019. Today, we’re a close-knit team of four full-time staff members and one part-time team member. We work hard, support one another, and share a deep commitment to helping our clients and community thrive.

Team members enjoy great perks, including annual travel incentives, early Fridays with a 4:00 PM close, monthly agent-paid lunch outings, and fun promotions and incentives throughout the year. I earned my BS in Marketing from Clemson University and serve as a Deacon at City Hope Church, where community involvement is an important part of my life and leadership style.

Our office culture is family-oriented, collaborative, and built on trust. We’re hardworking, ethical, and self-motivated, and we believe in celebrating wins together. We start each day with a team huddle, sharing life updates before diving into work, and we hold monthly one-on-one meetings to focus on personal and professional growth — defining what success looks like for each individual.

We’re a small, supportive team that truly wants the best for one another and for the people we serve. If you’re looking for a place where you can grow, feel valued, and be part of a team that’s committed to making a difference, this could be the perfect fit for you.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Christian Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.