Customer Relations Representative - State Farm Agent Team Member

Bobby Patterson; Abbeville (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bobby Patterson is looking for a Customer Relations Representative to join their State Farm Agent Team in Abbeville, South Carolina. This role focuses on delivering exceptional customer experiences and support for a successful insurance agency. The ideal candidate possesses strong customer service abilities, attention to detail, and effective problem-solving skills.

The position offers opportunities for growth and development within the team. Candidates should be self-starters who thrive in a supportive environment and are ready to contribute to the agency's success.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to manage high-stress situations with composure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With over 33 years of experience with State Farm, including 11 years in Agency Field Leadership, our office is built on a foundation of deep industry knowledge, strong community ties, and a commitment to excellence. We’re proud supporters of Abbeville and Dixie High Schools, active members of the Abbeville Chamber of Commerce and Abbeville Rotary Club, and honored to have qualified for both Million Dollar Round Table and Chairman’s Circle — achievements that reflect the strength of our team and the trust of our community.

We’re looking for someone who thrives on opportunity — a self-starter who’s resourceful, driven, and unafraid to find answers and take initiative. In return, we offer a supportive environment with a 401k and employer match, licensing reimbursement, and flexibility when it’s needed.

If you’re ready to be part of a respected agency that values both excellence and growth, you may be the perfect fit for our team.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Bobby Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.