Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; Williamsburg Township (OH); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Hourly pay plus commission/bonus

Health benefits

Paid time off (vacation and personal/s

Sick days

Flexible hours

Valuable experience

Growth potential/Opportunity for ADV

Job summary

State Farm Agent in Williamsburg is seeking a Customer Relations Representative to join their team. This role focuses on building relationships, delivering value-based conversations, and providing a remarkable customer experience in a fast-paced environment.

You will establish client relationships, respond to inquiries about insurance options, and assist with policy changes, billing, and claims. Licenses for Property & Casualty and Life/Health must be obtainable, with a strong emphasis on

Qualifications

• Excellent interpersonal and communication skills are required.
• Proactive problem solving and ability to work in a team.
• Organizational and multi-tasking abilities are essential.
• Ability to assess customer needs and conduct effective interviews.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, coverages, changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Problem solving

Teamwork

Multi-tasking

Assess customer needs

Relate to customers

Education

Associate's degree or higher preferred

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent |

State Farm Agent | Posted Mar 16

Full-time

Williamsburg

Unknown

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• 401K
• Salary plus commission/bonus
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus in the range of $500 - $2000

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher preferred

Compensation: $15.00 - $30.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Yorktown, VA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the company

State Farm Agent