Customer Relations Representative - State Farm Agent Team Member

State-Farm-319b4913; Lakewood (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Personal/sick days

Job summary

State Farm Agent Team Member in Colorado is seeking a Customer Relations Representative to join their office. You will build relationships with customers, respond to inquiries about Auto, Home, Life insurance, and financial services, and help guide clients through available options with empathy and clarity.

We value a motivated self-starter who thrives in a fast-paced setting, with strong communication and organizational skills.

Qualifications

• Sales experience in various sales channels (retail, outside/inside sales, or telemarketing).
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal and listening communication skills.
• People-oriented and customer-focused.
• Strong organizational skills.
• Detail oriented.
• Ability to work in a team environment.
• Current Property and Casualty license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Sales experience

Communication skills

People-oriented

Organizational skills

Attention to detail

Team player

Property and Casualty license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred


• Interest in marketing products and services based on customer needs


• Excellent communication skills - written, verbal and listening


• People-oriented


• Organizational skills


• Detail oriented


• Ability to work in a team environment


• Property and Casualty license (must have currently)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Seeking Currently Licensed Applicants Only

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.