Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; Chesapeake (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Hourly pay plus commission/bonus

Job summary

State Farm Agent in Chesapeake, VA is hiring a part-time Customer Relations Representative to help customers with insurance and financial services. You will establish relationships, respond to inquiries, process policy changes, and provide prompt, friendly service to households and businesses.

The role requires excellent interpersonal and communication skills, the ability to multi-task, and a proactive approach to problem solving.

Qualifications

• Excellent interpersonal skills.
• Excellent written and spoken communication abilities.
• Ability to relate well to customers and multi-task.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Communication skills

People-oriented

Self-motivated

Proactive in problem solving

Education

Property and Casualty license (must obtain)

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent |

State Farm Agent | Posted Oct 16

Part-time

Negotiable

Unknown

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Chesapeake, VA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the company

State Farm Agent