Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Wichita (KS); Vor Ort; USD 25.000 - 45.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Paid time off

Training & development

Health insurance

Opportunity for advancement

Signing bonus

Zusammenfassung

Crystal McEachern Agency in Wichita, KS is seeking a friendly Team Member to deliver exceptional client experiences in insurance and financial services. You will resolve inquiries, update records, and support retention efforts to help clients manage daily risks.

This role offers competitive compensation, benefits including health insurance, PTO, training, and potential for advancement. Previous customer service experience is welcome, and strong communication helps you thrive in a busy office.

Qualifikationen

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Customer service

Calm under pressure

Jobbeschreibung

Role Description

As a Team Member with Crystal McEachern Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Health insurance
• Opportunity for advancement
• Signing bonus

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Crystal McEachern Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation: $25,000.00 - $45,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Wichita, KS And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.