Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Cedar Park (TX); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

State Farm Agent in Cedar Park is looking for a Customer Relations Representative - State Farm Agent Team Member. This role is essential for daily operations and enhancing customer loyalty through effective client relations.

You will manage customer inquiries regarding insurance and provide friendly service while promoting various financial services. The position offers a competitive salary along with opportunities for growth and development.

Qualifications

• Experience in sales is preferred.
• Excellent written and verbal communication skills.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Role Description

As a Customer Relations Representative - State Farm Agent Team Member for Marc Nascimento - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation

$40,000.00 – $90,000.00 per year.

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Cedar Park, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.