Customer Relations Representative - State Farm Agent Team Member

Dustinboothinsurance; Van Buren (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dustinboothinsurance in Van Buren, Arkansas, is seeking a charismatic customer care specialist to join their winning team. As an account manager, you will generate exceptional client experiences and enhance your career by resolving inquiries and anticipating community needs.

The ideal candidate will possess strong communication skills and a desire to help others, making them an excellent fit for the agency's growth. Opportunities for advancement await driven individuals.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service is preferred.
• Be a self-starter with a desire to provide exceptional service.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Self-Starter

Desire to provide remarkable customer service

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are growing and want to add a charismatic customer care specialist to our winning team!

As an account manager with Dustin Booth Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Self-Starter
• Desire to provide remarkable customer service