Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; Town of Florida (NY); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

Health Stipend

Simple IRA

Bonus based on performance

Competitive Salary

Flexible Schedule

Advancement Opportunities

Paid Time Off

Training & Development

Job summary

Marie Buchholz - State Farm Agent is looking for a Customer Relations Representative to support daily customer interactions and improve service experiences in Coral Springs, FL. This full-time role emphasizes attention to detail, empathy, and responsive communication to help clients manage risks and realize goals.

The position offers growth opportunities within a trusted agency environment, with a focus on customer satisfaction, coordination with agency teammates, and delivering tailored

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Customer service

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent |

State Farm Agent | Posted Mar 16

Full-time

Coral Springs

Unknown

Responsive recruiter

Replies within 24 hours

Benefits

• License Reimbursement
• Salary Plus Commission
• $200 Health Stipend
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Marie Buchholz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $37,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Coral Springs, FL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.