Customer Relations Representative - State Farm Agent Team Member

Mattfrye; Marietta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mattfrye is looking for a candidate in Marietta, Georgia, to manage customer inquiries and ensure satisfaction. The role involves maintaining client records and assisting with customer retention strategies.

Ideal candidates possess strong communication and problem-solving skills, and experience in customer service is preferred. The company provides benefits like health insurance and opportunities for advancement.

Qualifications

• Proven customer service experience preferred.
• Exceptional communication skills required.
• Able to manage stress effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

We anticipate internal growth opportunities for especially driven and sales‑minded candidates.