Customer Relations Representative - State Farm Agent Team Member

Mariela Gonzalez - State Farm Agent; Teaneck Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Mariela Gonzalez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support agency growth in Teaneck Township, New Jersey. The ideal candidate will have strong communication and problem-solving skills, along with a desire to assist clients effectively.

Responsibilities include managing customer inquiries, maintaining client records, and working collaboratively with team members to ensure satisfaction. This bilingual Spanish position offers a fantastic opportunity for career advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Bilingual Spanish

Customer service experience

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Bilingual Spanish Position

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish