Customer Relations Representative | Growth & Client Care

Aaron Sessions - State Farm Agent; Campbell (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Job summary

Aaron Sessions - State Farm Agent is seeking a Customer Relations Representative to join their Campbell, CA team. You will engage with customers to understand their insurance and financial service needs, offer appropriate products, and schedule meetings to grow the customer base.

A strong emphasis on service excellence and teamwork helps drive business growth and client satisfaction. The role emphasizes ability to interview customers, relate to diverse clients, and maintain high standards of

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Enthusiastic about insurance and financial products.
• Organizational skills.
• Detail oriented.
• Ability to work in a team environment.
• Achieve mutually agreed upon marketing goals.
• Ability to assess customer needs and conduct effective interviews.
• Ability to relate to a customer.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Team collaboration

Organizational skills

Detail oriented

Customer needs assessment

Effective interviewing

Relationship building

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Detail oriented
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: Hourly pay in the range of 16 - 21 + Commission

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Campbell, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none