Customer Relations Representative - State Farm Agent Team Member

Jeff Marshall - State Farm Agent; Princess Anne (MD); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bonus opportunities

Paid time off

Training & development

Opportunity for advancement

Resumo da oferta

Jeff Marshall - State Farm Agent in Maryland is seeking a licensed Receptionist/Customer Service Representative to join a dynamic team. The ideal candidate is a positive team player with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.

Responsibilities include calling to maintain accounts, delivering prompt service, keeping records organized, and clear communication to meet customer needs.

Qualificações

• Must have Maryland license or be eligible to obtain one.
• Strong commitment to excellent customer service.
• Highly organized with attention to detail.
• Bilingual in Spanish is a plus.
• Excellent phone skills and ability to work with a team.

Responsabilidades

• Make outbound calls to maintain and update customer accounts.
• Provide prompt, accurate, and friendly customer service.
• Keep customer accounts well-organized and up to date.
• Communicate clearly and efficiently to meet customer needs.

Conhecimentos

Customer service

Organized

Phone communication

Team collaboration

Problem solving

Bilingual Spanish

Formação académica

Maryland Insurance License (required - to be obtained)

Descrição da oferta de emprego

Are you outgoing? Highly organized? Do you have an awesome personality? Can you multi-task in a busy environment?

If this sounds like a description of you, you may have found the perfect opportunity.

We are a local State Farm Insurance agency seeking a licensed Receptionist/Customer Service Representative to join our dynamic team. The ideal candidate is a positive team player who approaches their work with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities:

• Make outbound calls to maintain and update customer accounts
• Provide prompt, accurate, and friendly customer service
• Keep customer accounts well-organized and up to date
• Communicate clearly and efficiently to meet customer needs

Qualifications:

• Maryland Insurance License (required - to be obtained)
• Strong commitment to excellent customer service
• Highly organized with strong attention to detail
• Ability to relate effectively to customers, answer questions, and anticipate needs
• Excellent phone communication skills and ability to collaborate with team members
• Proactive problem-solving abilities
• Bilingual in Spanish is a BIG plus

Benefits:

• Competitive salary plus bonus opportunities
• Career growth and advancement potential
• Paid time off, including vacation and sick/personal days
• Valuable experience in the insurance industry

We find that team members in our community have the greatest impact. So local applicants are highly encouraged

Please note: This position is with an independent State Farm agent, not with State Farm Insurance Companies. Employment is contingent upon meeting licensing requirements and completing necessary training. State Farm agents operate independently and hire their own employees; therefore, employees of agents are not employees of State Farm.