Customer Relations Representative - State Farm Agent Team Member

Jeffmarshallinsurance; Princess Anne (MD); On-site; USD 33,280 - 37,440; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Paid time off including vacation and sick days

Valuable experience in the insurance industry

Job summary

A local insurance agency in Princess Anne, Maryland, is seeking a Customer Relations Representative to deliver exceptional service and maintain customer accounts. Responsibilities include managing calls, ensuring customer satisfaction, and organizing account information. Candidates should possess a Maryland Insurance License (to be obtained), exceptional attention to detail, and excellent communication skills, with a preference for bilingual candidates. The position offers a competitive salary of $33,280 - $37,440 annually, along with benefits and career advancement opportunities.

Qualifications

• Must have a Maryland Insurance License (required to be obtained).
• Strong customer service orientation is essential.
• Ability to effectively communicate and collaborate with team members.

Responsibilities

• Make outbound calls to maintain and update customer accounts.
• Provide prompt, accurate, and friendly customer service.
• Keep customer accounts well-organized and up to date.

Skills

Strong commitment to excellent customer service

Highly organized with strong attention to detail

Excellent phone communication skills

Proactive problem-solving abilities

Bilingual in Spanish

Education

Maryland Insurance License

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Princess Anne - MD

We are a local State Farm Insurance agency seeking a licensed Receptionist/Customer Service Representative to join our dynamic team. The ideal candidate is a positive team player who approaches their work with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.

Responsibilities

• Make outbound calls to maintain and update customer accounts
• Provide prompt, accurate, and friendly customer service
• Keep customer accounts well-organized and up to date
• Communicate clearly and efficiently to meet customer needs

Qualifications

• Maryland Insurance License (required - to be obtained)
• Strong commitment to excellent customer service
• Highly organized with strong attention to detail
• Ability to relate effectively to customers, answer questions, and anticipate needs
• Excellent phone communication skills and ability to collaborate with team members
• Proactive problem-solving abilities
• Bilingual in Spanish is a BIG plus
• Competitive salary plus bonus opportunities
• Career growth and advancement potential
• Paid time off, including vacation and sick/personal days
• Valuable experience in the insurance industry

Compensation $33,280.00 - $37,440.00 per year

Note: This position is with an independent State Farm agent, not with State Farm Insurance Companies. Employment is contingent upon meeting licensing requirements and completing necessary training. State Farm agents operate independently and hire their own employees; therefore, employees of agents are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none