Customer Relations Representative - State Farm Agent Team Member

Matawaninsurance; Matawan (NJ); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Retirement benefits with company match

Insurance license reimbursement

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

A community-focused insurance agency in Matawan, NJ, is looking for a Customer Relations Representative. This full-time role involves managing customer inquiries and providing exceptional service to support the community. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. This position offers competitive compensation and numerous benefits.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Matawan, NJ

Replies within 24 hours

Benefits

• Retirement benefits with company match
• Insurance license and renewal reimbursement
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a 12 year STATE FARM agency, we pride ourselves on delivering exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated, innovative, and driven by a passion for excellence. Join us and be part of a company that values growth, collaboration, and a supportive work environment. As a Customer Service Representative with Klar Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $20.00 - $35.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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