Customer Relations Representative - State Farm Agent Team Member

State Farm; Louisville (KY); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

State Farm Agent Team Member in Louisville, KY seeks a Customer Relations Representative to deliver exceptional service within a local insurance agency. You will handle customer inquiries, maintain records, and assist retention efforts, contributing to community trust and agency growth.

Ideal candidates are customer-focused, empathetic, and able to work in a fast-paced environment. Internal growth opportunities are anticipated for driven, sales-minded individuals.

Competenze

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Communication and problem-solving

Experience in customer service

High-stress handling

Descrizione del lavoro

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jonathan Gray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.