Customer Relations Representative - State Farm Agent Team Member

Hendrix Ins; Enid (OK); Presencial; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Hendrix Ins is seeking a Customer Relations Representative - State Farm Agent Team Member. This role involves creating exceptional customer experiences and resolving inquiries while supporting the growth of our insurance agency.

Ideal candidates will possess strong communication and problem-solving skills, and previous customer service experience is preferred. The position offers various benefits, including flexible scheduling, paid time off, and training opportunities for career advancement.

Qualificações

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conhecimentos

Communication skills

Problem-solving skills

Customer service

Descrição da oferta de emprego

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Jonathan Hendrix - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.