Customer Relations Representative - State Farm Agent Team Member

Chris Raley - State Farm Agent; Alabaster (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Job summary

Chris Raley - State Farm Agent in Alabama seeks a personable customer service professional to help clients with insurance inquiries, policy details, and claim assistance. You will coordinate with agency teammates, maintain accurate records, and deliver thoughtful service to our community.

Ideal candidates bring communication skills, calm under pressure, and a willingness to learn. This role offers opportunities for growth within a supportive team and flexible scheduling options.

Qualifications

• Strong communication and problem-solving abilities.
• Experience or aptitude in customer service.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off

Role Description

As a with , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.