Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Hopkinsville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading insurance agency as a Customer Relations Representative. In this role, you will enhance customer experiences, resolve inquiries, and coordinate with team members. Enjoy benefits like a flexible schedule, training, and competitive salary. Ideal for self-motivated individuals eager to grow.

Benefits

Simple IRA

Hiring bonus

Performance-based bonuses

Competitive salary

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Qualifications

• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.

Skills

Communication

Problem Solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Michael Venable - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community needs.

Benefits

• Simple IRA
• Hiring bonus
• Performance-based bonuses
• Competitive salary
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues
• Maintain and update customer records
• Assist with customer retention strategies
• Coordinate with other departments to ensure satisfaction

Qualifications

• Strong communication and problem-solving skills
• Customer service experience preferred
• Ability to handle high-stress situations calmly

Compensation: $50,000 - $70,000 per year

About Our Agency

• Our mission is to help people manage risks, recover from setbacks, and realize their dreams.
• We offer insurance and financial services including Auto, Home, Life, Retirement, Business, College Planning, Health, and Renters Insurance.
• Located in Hopkinsville.
• Established in 2000 by a graduate of the University of Kentucky.
• Award-winning agency recognized with multiple honors.

If you're self-motivated, entrepreneurial, and eager to succeed, consider joining our team. We value growth, mentorship, and a rewarding work environment.