Customer Relations Representative - State Farm Agent Team Member

Steve Candon - State Farm Agent; Franklin Square (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

401k plan

Job summary

Steve Candon - State Farm Agent in Franklin Square, NY is seeking a bilingual Customer Service professional who thrives in a fast-paced, team-focused environment and loves helping people. This role offers unlimited earning potential and a clear path to agency ownership, with a supportive office culture that values your contributions.

Responsibilities include handling policy questions, processing changes, educating clients on coverage options, and collaborating with a motivated team to ensure

Qualifications

• Bilingual Spanish and English proficiency.
• 1+ years of customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Friendly, team-oriented demeanor.

Responsibilities

• Build strong client relationships using bilingual skills.
• Assist with policy questions, changes, and issue resolution.
• Educate clients on coverage options to aid confident decisions.
• Collaborate with the team in a supportive office environment.
• Ensure every interaction leaves clients heard, valued, and secure.

Skills

Bilingual Spanish/English

Customer service experience

Communication

Team oriented

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development

Customer Service – Bilingual

Launch Your Insurance Career with Unlimited Earning Potential! Are you passionate about helping people and ready to build a career that truly makes a difference? If you thrive in a fast paced, team-focused environment and love delivering outstanding service, this could be the opportunity you’ve been waiting for.

We're a successful State Farm office built on teamwork, service, and results—and we're ready to invest in the right person. As a bilingual customer service professional, you’ll play a vital role in supporting our clients, ensuring they feel protected, valued, and cared for every step of the way.

What You’ll Do:

• Leverage your bilingual skills to build strong relationships with clients
• Provide top notch customer service by assisting with policy questions, processing changes, and resolving issues
• Educate clients on coverage options and help them feel confident in their insurance choices
• Collaborate closely with our motivated team in a supportive office environment that values your contributions
• Ensure every interaction leaves clients feeling heard, valued, and secure.

What We’re Looking For:

• Bilingual fluency in Spanish and English to effectively communicate and build trust with a broad client base
• 1+ years of customer service experience
• Strong communication, organizational, and problem-solving skills
• A friendly, team-oriented person who genuinely enjoys helping people
• Willingness to obtain Life & Health and Property & Casualty licenses (we’ll support you through the process)

Why Join Us:

• Salary based on experience starting at $40,000 with significant growth potential over 5 years and a clear path to agency ownership
• A thriving office culture that’s professional, supportive, and fun
• Motivated, community-focused team environment

As an Agent Team Member, you could receive:

• Paid time off (vacation and personal/sick days)
• 401k plan after 12 months full time employment
• Health coverage premium reimbursement up to $6,000

If you're an experienced, bilingual customer service professional who wants to grow with a team that celebrates your skills and invests in your future, we’d love to meet you!