Bilingual Insurance Customer Service Specialist

Steve Candon - State Farm Agent; Franklin Square (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

401k plan

Job summary

Steve Candon - State Farm Agent in Franklin Square, NY is seeking a bilingual Customer Service professional who thrives in a fast-paced, team-focused environment and loves helping people. This role offers unlimited earning potential and a clear path to agency ownership, with a supportive office culture that values your contributions.

Responsibilities include handling policy questions, processing changes, educating clients on coverage options, and collaborating with a motivated team to ensure

Qualifications

• Bilingual Spanish and English proficiency.
• 1+ years of customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Friendly, team-oriented demeanor.

Responsibilities

• Build strong client relationships using bilingual skills.
• Assist with policy questions, changes, and issue resolution.
• Educate clients on coverage options to aid confident decisions.
• Collaborate with the team in a supportive office environment.
• Ensure every interaction leaves clients heard, valued, and secure.

Skills

Bilingual Spanish/English

Customer service experience

Communication

Team oriented

Job description

Steve Candon - State Farm Agent in Franklin Square, NY is seeking a bilingual Customer Service professional who thrives in a fast-paced, team-focused environment and loves helping people. This role offers unlimited earning potential and a clear path to agency ownership, with a supportive office culture that values your contributions.

Responsibilities include handling policy questions, processing changes, educating clients on coverage options, and collaborating with a motivated team to ensure