Customer Relations Representative - State Farm Agent Team Member

Blakefromsf; Carencro (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Health insurance

401(k) matching

License reimbursement

Flexible schedule

Training & development

Job summary

Blakefromsf is seeking a Customer Relations Representative in Carencro, LA. This full-time position involves generating exceptional customer experiences in a successful insurance agency. Responsibilities include managing customer inquiries, maintaining records, and enhancing customer retention strategies. The ideal candidate will have strong communication and problem-solving skills. Compensation ranges from $45,000 to $65,000 annually, with benefits such as health insurance, paid time off, and flexible scheduling.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Carencro - LA

Benefits

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Health insurance
• 401(k) matching
• License reimbursement
• Flexible schedule
• Competitive salary
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Blake Johnson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.