Account Associate - State Farm Agent Team Member

Blakefromsf; Carencro (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

A local insurance agency in Carencro is seeking an Account Associate to support daily operations and enhance customer satisfaction. Responsibilities include managing customer accounts, assisting with policy inquiries, and processing claims. Ideal candidates will have strong organizational skills and customer service experience. The position offers a competitive salary range of $45,000 to $65,000 annually, along with benefits like 401(k) matching and health insurance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Carencro - LA

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2018 and we’ve grown into a team of eight who are passionate about serving Carencro and the greater Acadiana area. I’m a lifelong resident of Acadiana and truly wouldn’t choose anywhere else to call home. Before becoming an agent, I went through the State Farm Aspirant program, which prepared me to build and lead a high-performing office from day one. Community involvement is something I care deeply about. I’m actively involved with Upper Lafayette Economic Development, Carencro Ducks Unlimited, Carencro Business Association, The 705, and I volunteer with the Boys and Girls Club and Big Brothers Big Sisters. I truly believe in giving back whenever you can. I’m also proud that our agency has qualified for Chairman’s Circle, Ambassador Club, and SVP Club, and we were ranked number four in new agent rankings in our first year. In 2025, I graduated from Leadership Lafayette and was honored with the 20 Under 40 award. Our goal is to continue working hard to be one of the top offices in Louisiana. We offer paid holidays and PTO, a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. Our culture is fun, energetic, and competitive. We work hard, celebrate wins, and push each other to grow.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Blake Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.