Customer Relations Representative - State Farm Agent Team Member

Protectwithplatz; Bohemia, Northern (NY, KY); Hybrid; USD 45,000 - 65,000; Part time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health Contributions & Incentives

Valuable career-building experience

Job summary

State Farm Agent Ryan Platz in Bohemia, NY is seeking a part-time Customer Relations Representative to deliver exceptional client experiences. You will build relationships, handle inquiries about insurance options, and coordinate with the agency team to meet community needs.

Internal growth opportunities exist for driven, sales-minded candidates. The role emphasizes customer-focused service, bilingual communication, and personal lines licensing where required.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication

Empathy

Problem solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Part Time in Bohemia - NY

• Opportunity for advancement
• Paid time off
• Parental leave
• 401(k) matching
• Bonus based on performance

Compensation $45,000.00 - $65,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Part Time in Bohemia - NY

Benefits

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION

*SEEKING Bi-lingual - Spanish Speaking applicants* Insurance licensed, minimal requirement of personal lines license*

As a PT or FT - Customer Relations Manager with the Ryan Platz State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health Contributions & Incentives
• Valuable career-building experience

Compensation $45,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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