Customer Relations Rep — Flexible Schedule, Bonus & PTO

Muzzyinsurance; Richmond (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

A local insurance agency in Richmond, TX is seeking a Customer Relations Representative to enhance exceptional customer experiences and support the growth of the team. This role includes managing inquiries, maintaining records, and assisting with customer retention strategies. Ideal candidates will possess strong communication and problem-solving skills along with a customer service background. This position offers a competitive salary ranging from $40,000 to $65,000, along with various benefits and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

A local insurance agency in Richmond, TX is seeking a Customer Relations Representative to enhance exceptional customer experiences and support the growth of the team. This role includes managing inquiries, maintaining records, and assisting with customer retention strategies. Ideal candidates will possess strong communication and problem-solving skills along with a customer service background. This position offers a competitive salary ranging from $40,000 to $65,000, along with various benefits and opportunities for advancement.